How the use of artificial intelligence in retail transactions saved over $1 million

Industry:Retail

Category:AI Development

How the use of artificial intelligence in retail transactions saved over $1 million

About the case

Our client, based in the United States, is a retail dealer operating under wireless carriers like Sprint to drive device and service sales. These dealers rely on carrier tools and third-party platforms to manage transactions. However, recurring challenges such as chargebacks, lease frauds, and transactional discrepancies highlighted the underutilization of data. Sales audit automation was crucial to improving accuracy, fraud detection, and actionable insights for better decision-making.

The challenge: Tackling transaction inefficiencies and fraud risks

Manual transaction processing led to inefficiencies and increased risks of fraud in sales auditing.

Time-consuming and error-prone transaction processing.

Fraudulent transaction and discrepancy detection was difficult.

Lack of actionable analysis for better decision-making.

Limited organizational access to holistic transaction data.

No integration with fraud prevention systems.

Limited scalability for high-volume processing.

The challenge: Tackling transaction inefficiencies and fraud risks

Redefining auditing standards with AI integration

An AI-powered audit platform improved transaction monitoring and made decision-making easier.

Generated a robust RPA and Python data pipeline.

Created data format transformers for evolving data formats.

Rule-based AI for fraud detection, discrepancies, and refunds.

Developed a platform for tracking vetting and remediation.

Detected fraud through email bounce analysis and robocalls.

The measurable impact

Saved over $1 Million for the client within 1.5 years.

Optimized data quality enhanced decision-making.

Uncovered employee losses, intentional and accidental.

Reduced fraud detection time from 4 weeks to 72 hours.

Operational efficiency increased through automated auditing.

The AI-driven auditing platform solution was a game-changer in cost-cutting, reduced detection time, and enhanced operational efficiency. hello

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